To protect the health of our employees and customers, Alchemy® does not permit exchanges or returns. All sales are considered final once the package has left our fulfillment facility.
ORDER DISCREPANCYIf there’s been a mistake in the item shipped to you, please email our Customer Care Team at firstname.lastname@example.org within seven (7) business days from date of purchase.
PRODUCT WARRANTYAlchemy® products are of the highest quality and many come with a one (1) year manufacturer warranty which commences on the original date of purchase. To see if your product is covered under this warranty or to register your product, please visit www.shopalchemy.com/pages/warranty.